Refund & Return Policy

Last Updated: September 15, 2026

At Seduxa, we want you to be satisfied with your purchase. Eligible items may be returned within 7 days of delivery.

Return Eligibility

To qualify for a return, the item must:

• Be requested within 7 days of delivery

• Be unworn and unused

• Be unwashed

• Be in its original condition

• Have original tags and packaging where applicable

• Not show signs of damage, stains, odors, or alteration

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable restrictions. Any product-specific exclusions will be stated on the product page.

Return Shipping

Unless the item arrives incorrect, damaged, or defective, the customer is responsible for return shipping costs.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, contact us as soon as possible at:

support@seduxa.shop

Please provide your order number and clear photos of the item and packaging.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.

Exchanges

If you need a different size or product, contact our support team. Exchanges are subject to product availability.

How to Request a Return

Email support@seduxa.shop with:

• Order number

• Item you want to return

• Reason for the return

• Photos, if applicable

Please wait for return instructions before sending your item back.